Making an Initial Appointment

Thank you for your interest in our practice. For more information about our providers, visit About Us.

The initial appointment will be one hour. After reviewing your medical history, we will perform a general medical exam as necessary followed by an Osteopathic structural exam and treatment. Follow-up visits are 30 minutes. At the disrcretion of the physican, newborns may be seen as follow-ups for mothers who were seen during pregnancy and/or after delivery.

Dr. Shadoan currently has about a 1 year wait for new patient appointments. To become a patient, you must fill out the form Waitlist for Dr. Shadoan, so we can contact you with future availability. Babies and pregnant mothers with urgent problems can at times be accommodated sooner.

For follow-up visits with Dr. Shadoan or all visits with Dr. Gilmartin, please leave a message for our scheduling assistant, Carolina, at 415-255-5729 (voice extension 1 or text) or at Carolina returns calls within 1-2 business days, between 9:30 and 11:30am Monday to Friday.

Office Policies:

  • Unfortunately, we do not accept Worker’s Comp or HMOs (including Kaiser). Drs. Shadoan and Gilmartin only see Medicare patients independently of their Medicare coverage. You will not be reimbursed by Medicare, MediGap or any other supplemental plans. Medicare patients must sign an acknowledgement of this.
  • You may request a receipt to mail to your insurance, but we do not bill insurance directly. Reimbursement is likely only from auto insurance (possibly up to 100%) or some PPO policies (20-60% once deductible has been met).
  • Dr. Shadoan and Dr. Gilmartin accept cash, check and all credit/debit cards.
  • We require at least two full business days* notice for cancellations, otherwise the full appointment fee will be charged.
    (*48 hours for any  except Monday appointments, which must be cancelled by Thursday.)
  • As a courtesy, you will be called or texted  about 2-3 days in advance of upcoming appointments. If you do not receive a message, please call or text us to confirm that you are in our books.
  • For your first appointment, please confirm with us about 3 days prior to the appointment. If we do not hear from you, we may have to cancel it.

Once you have made your appointment, please fill out First Visit Paperwork here.

For our location and directions (which are also included with the new patient paperwork) see Directions and Parking.

2299 Post St. Suite 308, San Francisco, CA 94115 • call/text 415-255-5729 •